Technical Support

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TECHNICAL SUPPORT

If you have any questions about our site or have encountered any problems using our service, you may open a support request by leaving a comment below. We'll get back to you on your request as soon as possible. All comments are screened.

Alternatively, you may call us at #modsama, DM modsshi, or send us a private message. Private messages can be sent to modnim or naver-rp.

We look forward to hearing from you!

Comments

[modnim]

To complete the community entry credit, you must reply to each comment left to the main post. This month the mod team is actually going through a transitional period wherein the mod typically in charge of activity has gotten busy so another mod has had to take over the role. Because of that there might be some inconsistencies.

Right now, as the mod currently in charge of activity, I have a set amount of days (roughly a week) that I let comments filter in, and all those left to the main post must be responded to in order to clear. After a muse has been cleared, I don't check back for new comments again and their activity status won't be reversed for any reason. This month, a few muses were cleared earlier than I'm comfortable with, but I haven't gone back and changed any of the muses that have already been cleared because it would be unfair of me to do so. You can, however, expect more consistency in this regard from here on out.

I'm not entirely sure what you mean by this last part, but the orange denotes hiatus. The red just means that the twitter/comment part of activity has been completed.

Does that clear things up a little? There might also just be human error someone on the chart because a lot of checking and back checking has to be done for Naver's activity. If you have something specific to ask, you can always PM us and we'll be more than happy to respond. If what's written here is still confusing, feel free to ask more questions, and we'll do our best to clear things up.

[modnim]

Quite a few more people should be cleared for activity in the next 2-3 days, but truthfully, as long as you're not abandoning your dsicussion post there should be nothing to worry about. We're not trying to penalize people out of the blue, just trying to encourage journal activiy and interaction. The way we monitor activity here between the posts, twitter interaction, and comment count (which involves repeated checking of every single post through the month) gives a fairly clear idea of who is active and who isn't. If you and your friends' muses appear to be active, you'll be just fine. :)